"Soft-Works have supported us with our IT requirements since we opened in 2009. After having several websites created with several different companies that we weren't happy with, we asked Soft-Works to see what they could do, and they nailed it! We knew exactly what we wanted and nothing was ever a problem. They responded and acted on our requests quickly and efficiently. We would highly recommend Soft-Works to others." David Sinclair, Managing Partner of Acorn Solicitors.
"Soft-Works stand out as actually caring about your end result and wanting to understand your business needs rather than purely talking in IT speak. The outcome is a better result for us. We've been happy with competitive pricing of hardware products and quality and flexibility of support. In an area where it's hard for most of us to decide between IT support companies, Soft-Works genuinely have stood out." Jim Roach - Managing Director of ARV Solutions, Construction, Manufacturing and Technical Recruitment.
"After a thorough review of the market place, we purchased 30 desktop PCs running Microsoft applications through Soft-Works. The advice and assistance received, from start to finish, was excellent and this, together with an extremely competitive price and accompanying consultancy support package, determined that they were chosen." Richard Smith - CEO of Bright LLP, Solicitors.
"We have worked with Soft-Works for a number of years now. After our initial consultation they changed the way our systems worked, which proved to increase our speed considerably - this had always been a problem for us. We find the team at Soft-Works helpful and knowledgeable and would be happy to recommend them to any Company looking for a new computer support provider." Sarah Robinson of Fraser Anti-Static Techniques, Specialists & Manufactures for industrial static electricity problems â€“ from advanced technology products to simple passive static eliminators.
"I just wanted to say by way of feedback on Soft-Works that I think they provide a brilliant service and are always so helpful. I really appreciate having them at the end of the phone!" Rebecca Mills, FWAG South West.
"I write this in the middle of the Covid-19 pandemic, where we have been forced to relocate all of our staff to home working at practically no notice. The support Soft-Works has provided over this time has been truly first class, and when we consider the pressures they have been under with a massive increase in issues and enquiries, they have proved themselves to be more than up to the job! This morning 80% of our remote working system failed, the Soft-Works Helpdesk responded unbelievable promptly, where their no nonsense succinct reply, on-going communication (and of course the technical solution they put in behind the scenes) left us re-assured and we were back up and running within the hour. They then found a further issue with our system, which was resolved in the same efficient manner. In short they kept us operational at a crucial time! Safe to say that I would have no hesitation in recommending them for IT Helpdesk Support services." John Kirkland, Director of KBM Resourcing - Construction, Oil, Gas & IT Recruitment.
"With the help of Soft-Works, we moved our systems into the Cloud with Office 365. This means that whether in the office or working remotely, my colleagues and I can gain access to files anytime, anywhere, via the Internet. Being a subscription solution, this also helps me to spread the cost of ownership with no large outlay to provide my team with the tools they need - it also means that our Microsoft software is always up-to-date. For managed IT and support, I would have no hesitation in recommending Soft-Works to anyone who is looking for excellent service at competitive rates." Richard Smith of Permaframe Installations, Conservatories & Windows.
"Soft-Works respond quickly and efficiently to any IT and telephony requirements we have. When we needed a new phone system they saved us thousands compared to quotes we had from other companies. Many years later we are still very happy with the telephony infrastructure installed and what it allows us to achieve. The quality of support on a day-to-day basis looking after our Microsoft servers and terminals is second to none providing personable, consistent, quality and reliable service. The package they offer is excellent value for money. We have used Soft-Works for a number of years supporting our information technology and telephony at two busy sites and would not consider using anyone else." Tom Cross of Sparkworld, Domestic Appliances & Kitchens.
After interviewing a number of IT firms last year, we took on Soft-Works to install a new Server for us and to provide on-going IT support. Their references told us they were good and they really are. They are responsive, helpful, extremely knowledgeable and talk to us in a language we understand. They took the time to understand our needs and to supply us with a service that is ideal for us. I would not hesitate to recommend them." Rachel Poole - Director of Splash Projects, Community, Charity & Team Building projects.
"I rely heavily on my internal IT team for the everyday, but to know that Soft-Works are there as and when we need additional resources and assistance is a real benefit to us." Matthew Quartley - Managing Director of Valeport, Oceanographic, Hydrographic and Hydrometric instrumentation.